Frequently Asked Questions

 

This collection of frequently asked questions (and answers), is meant to help address the common enquiries which relate to the FITA website content.

If you cannot find the answer to your question here, you may wish to use the FITA helpdesk which is an information resource that troubleshoots assistive ICT problems and provides answers to questions concerning FITA’s initiatives and services.  FITA Helpdesk support to clients is available either by phone, the FITAOnline Community or via e-mail.

Who can qualify for services provided by the Foundation for IT Accessibility (FITA)?

Disabled persons registered with the National Commission Persons with Disability and who are Special Identity Card holders qualify for services provided by the Foundation for IT Accessibility.

How may I use the FITA Helpdesk service?

The Helpdesk or FITAOnline service is based around a restricted Yahoo Group.  To use this service, you must send us your details and request membership.  You may do this by clicking the JOIN button on the Helpdesk page from the FITA or sending us a seperate email request.

Do I need to Login to use the FITA website?

No.  Most of the information on the FITA website is publicly available.  However some resources have restricited access.  This for example, includes the ERDF114 download pages.  In order to register with the FITA website you may visit the Logon page and select Register.

By submitting your email address on the FITA website homepage, you will be joining our mailing list, and we may then keep you updated about FITA’s activities.  Therefore FITA website registration and joining the FITA website are two seperate choices and provide for different functions.  You may wish to opt for either or both.

How do I subscribe to the FITA mailing list?

You can subscribe to the FITA mailing list by simply submitting your email address on the  FITA website homepage.   FITA website registration and joining the FITA website are two seperate choices and provide for different functions.  You may wish to opt for either or both.

How do I find information within the FITA website?

The two most important tools for finding information uploaded to the FITA website, are the search facility and the Sitemap.  The search facility is always shown on the top right corner of FITA website pages.  Enter a key word or term you are looking for.  The results page, will list all pages containing the search terms you entered.

The sitemap mirrors the hierarchy of the menu system of the FITA website.  It serves to give you a good idea of the main sections and how information is organised on the website.  The sitemap is a hyperlinked document.  So clicking on the titles of sections, takes you there.  The sitemap link can be accessed below the Home menu.

 Posted by at 2:43 pm