FITA is committed to making its online services accessible to all.
For instructions on how to use the FITA website, please visit our FAQ pages.
We have a national and global user base and are dedicated to continuously improving accessibility of our servies with a focus on the anti-discrimination requirements of the Equal Opprtunites Act (Persons with Disability) of 2000 (EOA).
As part of this effort, FITA adheres to accessible guidelines defined by WCAG2. The FITA website in particular is designed to work well and be accessible when being accessed with suitably updated hardware and software products. We also strive to implement accessibility for information channels that are provided via third party platforms wherever possible, like for example our Youtube or Facebook pages.
Our online resources and products are evaluated both manually and programmatically for conformance to Section 508 and WCAG 2.0 Level AA guidelines. Further, recognizing that adherence to standards and guidelines, cannot on its own ensure that a product is accessible, FITA also carries out usability evaluations in collaboration with persons with disability, so as to gather necessary feedback.
For instances where accessibility is lacking, FITA’s goal is to create an Accessibility Remediation Roadmap (ARR). The ARR describes the steps needed to help identify an accessibility issue and bring the product into compliance with the EOA, including the anticipated schedule for completion of this goal. To initiate an Accessibility Remediation process please contact FITA at the phone number or email address listed at the end of this Statement.
Inevitably, we won’t always get it right, the more services and resources we place online, the more likely it may be to miss some problems, but we are committed to addressing any access issues promptly. And that is where we would like your help. If you experience any difficulties in accessing our website, or have trouble using any aspect of the website, we would like you to let us know.
Whether you have enjoyed or had difficulty using one of our services or products, or would like to make general comments, please contact us by:
- Emailing us at email@example.com
- Calling FITA customer support at +356 2599 2048